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Our Privacy statement
This is a summary of how we collect, process, store and otherwise use information and your rights with respect to that information.
We can collect information in various ways, including telephone calls, our websites, leases and other sources, such as external service providers and business partners.
We collect information from customers during the reservation process and through rental transactions, such as name, email address and payment card details.
We use “cookies” and other electronic tools to collect, according to your instructions, statistical information about your use of our websites.
The information you provide will be used to provide the services you request.
We use the contact details you provide to communicate with you for the purpose of providing these services.
We may use your contact information to send you information about our services.
We use personal information for our own analytical purposes and to enable us to help our customers by improving our services and websites.
We may provide your information to designated external service providers. For example, for the settlement of payments via pin or credit cards.
We do not sell your information to external parties.
Your data can be transferred from your country of residence or region to countries such as the United States, for processing and storage in accordance with applicable legislation. Your data may be transferred from your country of residence or region to provide the services you have requested.
You have the right to access, revise or update the Personal Data that we hold about you.
In certain circumstances you may also request rectification or deletion of your Personal Data, or limit our processing or objection against certain processing activities.
We will do our best to comply with your request, but we reserve the right to impose certain restrictions and requirements. Bookings in our reservation system and contracted lease agreements may not be removed from our administration for 7 years. If we use consent as a basis for processing, you may revoke that consent at any time. For example an email newsletter.
Storage and security
We apply reasonable measures to protect Personal Data against theft, unauthorized use, disclosure or alteration.
We strive to use appropriate physical, procedural and electronic security measures to protect your Personal Data.
In general, we retain customer data as long as we deem necessary for the purpose for which it was collected, or as long as permitted or required by law. There are several reasons for collection and many applicable laws, so it is not practical to include the applicable retention periods in this Policy.
Questions and changes
If you have any questions or comments about the way we process your Personal Data, please contact us via firstname.lastname@example.org.
We may modify this Policy at any time, but changes do not apply retroactively.
This Policy was last updated on May 23, 2018